Telephony & Communications — Independent Reviews

VoIP, cloud contact center, and unified communications platforms with AI-powered call routing, transcription, and real-time voice analytics for sales and support teams.

• 800.com — CTI public-documentation score: 40/100
• Aircall — CTI public-documentation score: 100/100
• Amazon Connect Customer — CTI public-documentation score: 100/100
• Calilio — CTI public-documentation score: 70/100
• CallHippo — CTI public-documentation score: 93/100
• CallRail — CTI public-documentation score: 90/100
• Cepstral — CTI public-documentation score: 60/100
• Cisco Webex — CTI public-documentation score: 100/100
• CloudTalk — CTI public-documentation score: 100/100
• Dialpad — CTI public-documentation score: 98/100
• Genesys Cloud — CTI public-documentation score: 88/100
• Kixie — CTI public-documentation score: 60/100
• KrispCall — CTI public-documentation score: 60/100
• LucroVox — CTI public-documentation score: 80/100
• Microsoft Teams — CTI public-documentation score: 95/100
• Nextiva Contact Center — CTI public-documentation score: 75/100
• Quo — CTI public-documentation score: 85/100
• VoxAI — CTI public-documentation score: 45/100
• Voximplant — CTI public-documentation score: 80/100
• Weave — CTI public-documentation score: 50/100
• Zendesk Contact Center — CTI public-documentation score: 70/100
• Zoom — CTI public-documentation score: 98/100