Vendor portfolio
Freshworks
Freshworks develops AI-powered software for customer service, IT service management and sales. On BlockSentient, its documented portfolio includes Freshsales, Freshdesk Omni, Freshservice and Freshchat.
Products
Independent documentation of the Freshworks products listed on BlockSentient. Each product keeps its own scope, pricing, Compliance Transparency Index and Buyer Readiness evidence.
- Freshsales — AI-Powered Sales CRM to Sell Smarter and Close Deals Faster
- Freshdesk Omni — Transform customer service with AI
- Freshservice — AI-Powered ITSM Platform for Exceptional Employee Experience
- Freshchat — Serve up smiles on any channel with Freshchat.
Official Freshworks resources
Explore the details
Compare Freshworks product pricing, read customer stories, and review its privacy and legal documentation.
- Pricing — Compare current pricing across Freshworks product families.
- Customer stories — See how organizations use Freshworks products in practice.
- Privacy notice — Review how Freshworks describes its personal-data practices.
- Legal resources — Review Freshworks terms, data-processing documents and policies.