Ticket Tailor — Independent Software Review

The world's most loved event ticketing platform.

Compliance Transparency Index

Grade: B — Score: 70/100

Best For

Not Ideal For

Operational Overview

Ticket Tailor is a robust event ticketing platform designed for both novice and experienced event organizers. It offers a user-friendly interface that allows users to create and manage events effortlessly, ensuring a seamless experience from setup to ticket sales.

The platform supports a variety of event types and provides powerful features such as customizable ticketing options, analytics tools, and marketing support. With 24/7 customer service and a commitment to low fees, Ticket Tailor empowers event creators to maximize their revenue and streamline their operations.

By prioritizing user data privacy and environmental responsibility, Ticket Tailor stands out in the ticketing industry. Their commitment to being a Certified B Corp and donating a portion of ticket sales to climate causes reflects their dedication to making a positive impact.

Pricing Structure

Pay as you go: USD $0.85 per chargeable usage unit; payment processing and applicable taxes extra

Pay upfront: USD $70 for the minimum 100 credits ($0.70 each); volume rates vary; processing and applicable taxes extra

White label: Optional USD $49/month; ticketing, processing, and applicable taxes extra

Custom domain: Optional USD $8/month without White label; ticketing, processing, and applicable taxes extra

Alternative Consideration

Consider switching to Eventbrite: Eventbrite offers a wider range of features for larger events but at higher fees.

Frequently Asked Questions

How does Ticket Tailor compare with Eventbrite for an organizer with an existing audience?

Ticket Tailor combines usage-based ticketing, your own payment processor, and checkout embedded on your website. Eventbrite adds marketplace discovery and native promotional tools, with percentage and fixed paid-ticket fees and optional marketing charges. Compare the total cost against the value of discovery and campaign tools; neither platform's documentation guarantees additional sales.

Does Ticket Tailor hold ticket revenue until after the event?

Ticket revenue goes through your connected Stripe, PayPal, or Square account rather than waiting for a Ticket Tailor post-event payout. Transfer to your bank follows the processor's schedule and account conditions, so direct payment does not mean immediate bank availability. For example, Ticket Tailor's Stripe guide says a first payout commonly takes 7 to 14 days and may take longer.

Can I sell Ticket Tailor tickets through my WordPress website?

Yes, Ticket Tailor documents a WordPress plugin for embedding event registration on your website. Configure the widget in the Promote area and follow the WordPress installation instructions. The embedded form remains connected to your Ticket Tailor box office; it is not a self-hosted replacement for the service.

Can Ticket Tailor check tickets at multiple entrances without internet?

The check-in app works offline if each device downloads the door list beforehand. New check-ins synchronize only when devices are online and the app is open on the relevant event. Offline operation therefore does not provide live shared check-in status across entrances, so plan connectivity or separate admission procedures accordingly.

Can Ticket Tailor send marketing campaigns to past attendees?

Ticket Tailor's built-in email broadcasts are restricted to important updates about the event a buyer booked, not marketing campaigns. For promotional email, use an appropriate external marketing connection or export the relevant contacts with the necessary permissions. HubSpot, ActiveCampaign, and Constant Contact connections have additional monthly charges; their account-displayed amounts were not verified.

Can Ticket Tailor restrict an administrator to one event?

Ticket Tailor's back-office permissions cannot be scoped to an individual event within one box office. Its help centre recommends separate box offices when events and team members need to remain separate. Check-in app staff access is a distinct control and should not be confused with back-office administration.

Can I export my customer and order data from Ticket Tailor before switching platforms?

Yes, Ticket Tailor supports CSV exports of order and customer data for one event or across events. You can choose an overview or itemized report and select fields, but active filters limit the exported records. Confirm the destination platform's import requirements separately, since a CSV export does not establish automatic migration compatibility.

Does Ticket Tailor return its fees when I refund or cancel a booking?

Ticket Tailor's billing guide says refunded or cancelled orders do not restore used credits or pay-as-you-go fees. Payment-processing fees are separate and subject to the processor's rules. Include these unrecovered platform costs when setting your event's refund policy.

What does the Ticket Tailor AI connection require, and can it access attendee data?

Ticket Tailor provides an MCP connector for external AI tools, and its Claude setup guide requires Claude Pro. The connector can assist with event work, and personal information may be shared if you leave that access enabled. Ticket Tailor recommends hiding personal information in the API settings; review the external AI provider's data terms because the reviewed Ticket Tailor documents do not establish a universal training opt-out.

Can Ticket Tailor handle recurring events and timed admission?

Yes, Ticket Tailor supports an event series with repeating dates or time slots. Occurrences share core event details and ticket types, so events with different locations or descriptions may need separate setup. Assess whether you need individual admissions, a membership, or a bundle before configuring sales.

AI Visibility Report

How AI agents (ChatGPT, Perplexity, Claude, others) read this review page in the past 7 days. Updated weekly. View Ticket Tailor AI Visibility Report.