2x your revenue by scaling winning behaviors
Grade: A — Score: 85/100
Spiky.ai leverages advanced AI technology to analyze sales calls and provide actionable insights, enabling teams to identify and replicate winning behaviors in real-time. This technology ensures that sales representatives can adapt their strategies on the fly, improving their chances of closing deals.
The platform streamlines workflows by integrating with popular CRM systems and communication tools, allowing sales teams to focus on high-value activities rather than administrative tasks. By automating routine processes, Spiky.ai enhances productivity and operational efficiency across the sales organization.
However, organizations must consider potential risks such as data privacy and integration challenges. Spiky.ai is committed to maintaining high security standards, including SOC 2 Type II certification and GDPR compliance, to safeguard user data while providing valuable insights.
Free: Free
Plus: $15/month/user (billed annually) · $18/month/user (billed monthly)
Pro: $24/month/user (billed annually) · $29/month/user (billed monthly)
Premium: $40/month/user (billed annually) · $49/month/user (billed monthly)
Enterprise: Custom pricing
Consider switching to Chorus.ai: Chorus.ai offers similar sales coaching and analytics features.
Spiky differentiates from Gong and Attention through its real-time coaching during live calls rather than only post-call analysis. While Gong is the category leader in retrospective conversation intelligence and pipeline analytics, Spiky's Active Playbook tracks MEDDPICC methodology coverage in real time, flagging missed criteria before the meeting ends, and surfaces dynamic battlecard responses to buyer objections during the call. Attention focuses on task automation (CRM updates, follow-up emails), whereas Spiky emphasizes behavioral coaching — tracking call momentum, talking speed, tone of voice, and sentiment in real time. Spiky's pricing starts at $15/month/user (billed annually) for Plus, significantly below Gong's enterprise pricing.
During live calls on Zoom, Microsoft Teams, Google Meet, or Webex, Spiky provides real-time feedback on call momentum (scored as a percentage), talking speed, talking time balance, and tone of voice. The Active Playbook tracks MEDDPICC framework coverage and alerts reps when budget, authority, or legal topics have been skipped. When buyers raise objections, the system dynamically surfaces contextual battlecard responses. These real-time coaching features are available on the Premium plan at $40/month/user (billed annually) or $49/month/user (billed monthly); the Pro plan at $24/month/user includes advanced participant insights but not full real-time coaching.
Spiky integrates with Salesforce, HubSpot, Pipedrive, Zoho, and SugarCRM, syncing structured meeting data — summaries, key topics, action items, and qualification data — directly into CRM custom fields in near real time. CRM and Slack integrations require the Pro plan at $24/month/user (billed annually) or $29/month/user (billed monthly). The Premium plan at $40/month/user (billed annually) adds custom field CRM integration for deeper data mapping. The Free and Plus plans do not include CRM integration.
Published results include a 7% increase in sales closure rate (reported by a Head of Sales Enablement), a 20% productivity increase at Gynger, a 35% increase in deals won across customers, and 13,000 hours saved per team per year through automation. Spiky reports that customers typically cut ramp time for new hires by 30–40% and achieve a 15% lift in win rates. The platform also claims a 90% reduction in manual call review work through automated meeting analysis and CRM syncing.
Yes, Spiky offers a genuinely usable Free plan with no credit card required. It includes 3 meetings per user per month, Spiky Scribe transcription and summarization, 40 Ask Scribe questions, topic detection, commenting, reel sharing, and calendar integration. The Free plan does not include CRM integration, team management, keyword tracking, AI-based coaching, real-time coaching features, or playbook tracking. Trials of paid plans are equivalent to the Premium plan functionality excluding CRM features.
Spiky supports English, Turkish, German, Spanish, Portuguese, Japanese, and Arabic, enabling multilingual sales teams to use the platform's transcription, coaching, and analytics in their preferred language. The company serves customers across North America, MENA, and Europe. This multilingual capability extends to real-time coaching and meeting analysis, not just the platform interface.
Spiky is SOC 2 Type II certified, GDPR compliant, KVKK compliant (Turkish data protection regulation), and powered by ISO 27001 infrastructure. The platform uses commercially reasonable security measures including industry-standard encryption. Spiky's privacy policy outlines data subject rights for EU and UK individuals including access, correction, erasure, and data portability. A Data Processing Addendum is available for enterprise customers at spiky.ai/data-processing-addendum.
Passive seats allow managers or executives to access Spiky's dashboards, scorecards, deal flow analytics, and coaching insights without actively participating in meetings or consuming meeting quotas. The Premium plan at $40/month/user (billed annually) includes 5 passive seats; the Enterprise plan includes 5+ passive seats. This is designed for sales leaders who need visibility into team performance and pipeline health without attending every call themselves.