Outpace everyone with the best AI work platform
Grade: A — Score: 100/100
Monday.com leverages advanced AI technology to provide a comprehensive platform that integrates various business functions, enabling teams to execute projects efficiently and effectively. The platform's AI capabilities allow for automation of repetitive tasks, data analysis, and intelligent recommendations, ensuring that teams can focus on high-impact work.
With a focus on seamless workflows, Monday.com empowers users to create custom applications tailored to their specific business needs. The platform supports a wide range of use cases, from project management to customer relationship management, all while maintaining a user-friendly interface that simplifies complex processes.
Monday.com also addresses risk management by providing tools that proactively identify potential bottlenecks and deadlines, allowing teams to mitigate risks before they impact project timelines. This holistic approach ensures that organizations can operate with clarity and predictability, driving better outcomes across all departments.
Free: $0 (up to 2 seats)
Basic: $9/seat/month (billed annually)
Standard (Most Popular): $12/seat/month (billed annually)
Pro: $19/seat/month (billed annually)
Enterprise: Contact sales
Consider switching to Asana: Asana offers similar project management features with a focus on task assignments and team collaboration.
monday includes AI in seat pricing across paid plans, with Sidekick (lite) bundled into Standard at $12/seat/month. ClickUp keeps AI as a separate add-on at $9/user/month on top of any plan, so a 10-person team on ClickUp Business pays $12 plus $9 per seat to match what monday Standard delivers. ClickUp Brain is stronger at cross-workspace summarization and document generation. monday AI runs deeper inside boards through AI blocks, AI Sidekick at the board level, and named agents that work across the CRM, dev, and service products on the same platform.
Notion AI lives inside a docs-and-knowledge-base product and bundles into Notion Business at $20/user/month with AI Agents and Ask Notion. monday is task-and-board first, with Sidekick available from Standard at $12/seat/month. Notion is better when your primary surface is wiki pages and long-form documentation. monday is better when work lives on structured boards with status, owner, and timeline columns and you need AI inside the board context.
Asana AI bundles into Advanced at $24.99/user/month and includes Asana AI Studio for designing custom AI workflows on top of mature project, portfolio, and goal-tracking primitives. monday Standard at $12/seat/month is roughly half the price for the entry AI tier and ships a broader AI surface (Sidekick, Magic, Vibe, named agents). Asana is closer to a traditional enterprise PM tool with deeper goal-tracking. monday spreads AI across more product surfaces and bundles a CRM and service desk in the same platform.
Each successful AI action consumes 8 credits, with a 24-hour rule that charges only once per item per day even if multiple AI columns run on it. Every paid account gets a one-time trial of 6,000 credits for non-Enterprise plans and 12,000 credits for Enterprise, after which credit packs are purchased from the Administration > Usage Stats > AI tab. AI Sidekick conversations and monday magic workspace generation do not consume AI credits in the standard flow. Hard usage caps stop new AI actions when credits run out, but existing automations keep running.
No. monday explicitly states it does not use customer content to train AI models and does not allow third parties to do so. monday AI routes prompts through Microsoft Azure OpenAI and AWS Bedrock under zero-retention agreements with the LLM providers. Account admins can also opt out of monday using account data for product improvement by emailing ai-support@monday.com.
monday primarily uses Microsoft Azure OpenAI for GPT models and AWS Bedrock for Anthropic Claude and Mistral. Per the monday AI FAQ, Google Gemini models are also available across the platform. monday selects the model per task to balance accuracy and cost, and customers cannot currently pick a specific model on a per-feature basis. All providers operate under zero-retention contracts so prompts and outputs are not stored beyond the request.
Sidekick works at the board level and account level across the platform, but it is not currently supported on monday CRM entity boards or monday dev entity boards. It does work on monday service tickets, CSAT, and incident boards, where the service product also gets unlimited AI block usage on those entities. AI columns and AI workflows still work everywhere, including in CRM and dev. The Sidekick limitation is on the chat assistant specifically, not on the broader AI surface.
Yes. monday publishes an official Model Context Protocol server (monday MCP) that lets external AI clients including Claude, ChatGPT, and Microsoft Copilot read and write monday data under existing user permissions. The MCP integration enforces the same row-level access controls as in-product Sidekick, so an external assistant only sees boards and columns the connected user can already see. monday also lists Claude, GPT, and Copilot as direct integrations in the marketplace.
Yes, monday AI is HIPAA compliant when a Business Associate Agreement (BAA) is signed between your organization and monday.com. HIPAA features and the BAA option are gated to the Enterprise plan along with audit logs, multi-level permissions, and 24/7 priority support. monday also holds SOC 2 Type II, ISO 27001, ISO 27018, GDPR, CCPA, and DORA-aligned controls per its Trust Center.
AI Sidekick (lite) is included in Standard at $12/seat/month and Pro at $19/seat/month, while Enterprise unlocks AI Sidekick (plus) with the full assistant capabilities. The Free and Basic plans do not include Sidekick, though Basic does get AI credits for running AI blocks and AI columns. Sidekick has separate add-on tiers for power users with caps of 500 messages per user per day on the Plus add-on.
How AI agents (ChatGPT, Perplexity, Claude, others) read this review page in the past 7 days. Updated weekly. View Monday.com AI Visibility Report.