Healthie — Independent Software Review

Powering the next generation of healthcare delivery.

Compliance Transparency Index

Grade: A — Score: 90/100

Best For

Not Ideal For

Operational Overview

Healthie leverages a cloud-based infrastructure to provide a comprehensive suite of tools for healthcare providers, ensuring compliance with HIPAA standards while enhancing patient care through technology. The platform includes features such as AI charting, telehealth capabilities, and multi-provider support, making it a robust solution for modern healthcare delivery.

With Healthie, practices can optimize their workflows through automated scheduling, billing, and patient engagement tools. The platform supports collaborative care with permissions tailored for multi-provider environments, allowing teams to work efficiently and effectively.

By addressing the risks associated with legacy EHR systems, Healthie offers a secure and scalable solution that adapts to the evolving needs of healthcare providers. Its modular design allows for easy integration with third-party applications, ensuring that practices can maintain a competitive edge in a rapidly changing healthcare landscape.

Pricing Structure

Core: USD 19.99/month or USD 18/month billed annually

Essentials: USD 49.99/month or USD 45/month billed annually

Plus: USD 129.99/month or USD 115/month billed annually

Group: From USD 149.99/month or USD 135/month billed annually

Enterprise: Custom quote

AI Charting add-on: USD 35/month plus a Plus or Group subscription; Enterprise by arrangement

Alternative Consideration

Consider switching to SimplePractice: SimplePractice offers similar practice management features but may have different pricing structures and user interfaces.

Frequently Asked Questions

Can I use Healthie without enabling AI documentation?

Yes. AI Charting is an optional subscription on Plus or above, so it is not required for the standard EHR workflow. Administrators also control individual providers' Scribe permissions; declining this add-on does not establish the data policies of other integrations you separately enable.

Does Healthie use AI Scribe sessions for model training?

Healthie's Scribe FAQ says session audio, video and transcripts are not used to train its models or those of its subprocessors. It also says customer data is not used to train or improve AI models. This is a documented vendor commitment for the reviewed workflow, not an independent audit or a statement about every third-party marketplace product.

Does Healthie automatically delete AI Scribe transcripts and recordings?

Transcripts default to indefinite retention unless an account retention window is configured, and authorized staff can delete them. Healthie says raw Scribe audio is not retained within Healthie. Optional Zoom cloud recordings or local recordings are separate artifacts with separate storage and retention responsibilities.

What transfers when I switch from SimplePractice to Healthie?

Healthie's migration page asks you to export your SimplePractice client data and complete its import questionnaire. Its import documentation limits non-Enterprise imports to patient demographics, so a complete source export does not mean complete clinical-history import. Agree the handling of notes, documents, templates and appointments before ending your previous subscription.

Can I take my records with me when leaving Healthie?

Healthie documents report exports and downloads of chart notes, forms and documents, with assisted file exports available to paid memberships. Credit-card details are excluded, and chat-history export requires API access. Complete and check your exports before cancellation; any separate post-termination rights or assistance depend on the applicable agreement.

How does Healthie support a practice adding more clinicians?

The Group plan provides shared calendars, permissions and internal team chat. Its base contains one standard clinician seat and one support seat, with additional standard seats charged separately and accompanied by a support seat. Enterprise is the route documented for optional sub-organizations and full web white-label SSO, so confirm those requirements before choosing Group.

Can Healthie submit insurance claims directly, or do I need another account?

Healthie's Claim.MD integration supports claims, eligibility checks and remittance workflows on Essentials or above, but requires a separately billed clearinghouse service and relevant payer enrollment. Healthie asks new users to request activation through Healthie rather than independently creating another Claim.MD account. Confirm the applicable fee schedule because Healthie's public pricing references differ.

Can Healthie handle electronic prescribing of controlled substances?

Healthie documents a DoseSpot EPCS service with credential verification, identity proofing and two-factor authentication. However, its pricing table lists EPCS as a Group add-on while the dedicated guide describes Enterprise access. Obtain written confirmation of your plan's eligibility and the prescribing charges before relying on this workflow.

How should a small practice compare Healthie with SimplePractice?

Compare the insurance and team workflows you actually need. Healthie's Group plan documents shared scheduling and team permissions, while its direct clearinghouse workflow uses a separately billed Claim.MD connection. SimplePractice documents Insurance Essentials across its subscription plans, including primary and secondary claims and payment reports, with separate charges for electronic claims and status checks. Test those workflows and migration requirements rather than assuming that either platform's base subscription covers every service.

AI Visibility Report

How AI agents (ChatGPT, Perplexity, Claude, others) read this review page in the past 7 days. Updated weekly. View Healthie AI Visibility Report.