Dust — Independent Software Review

Multiplayer AI for human-agent collaboration

AI agent? How to work with us.

Compliance Transparency Index

Grade: B — Score: 70/100

Best For

Not Ideal For

Operational Overview

Dust is a platform for building and running AI agents across company workflows. It connects company knowledge, tools, and teams, and supports 20+ frontier and open-source models, with control over how data, tools, permissions, and agents are used. It also offers audit logs, analytics, SCIM-synced groups, single sign-on, and dedicated deployment options for enterprise use.

Teams can use Dust to coordinate cross-functional work with shared context, reusable skills, connected tools, and human review. The product is positioned for work across engineering, customer support, sales, marketing, and data/analytics, including debugging, ticket triage, account research, content generation, and self-service analytics.

Risks include dependency on connected company systems and the operational complexity of managing permissions, governance, and usage across teams. The pricing page shows credit-based plans and enterprise features, but detailed pricing mechanics beyond listed tiers and included features are limited.

Pricing Structure

Business Free: €0

Business Pro: €24

Business Max: €120

Enterprise: