Domo — Independent Software Review

Transform your data into actionable insights.

Compliance Transparency Index

Grade: B — Score: 80/100

Best For

Not Ideal For

Operational Overview

Domo's technology integrates data from various sources, providing a unified platform for data visualization and analytics. It utilizes a robust cloud infrastructure that ensures scalability and security, allowing businesses to connect their data seamlessly.

The platform enhances workflow by enabling users to create custom dashboards and reports, facilitating collaboration across teams. With its intuitive interface, users can easily manipulate data and derive insights without needing extensive technical expertise.

However, organizations must consider potential risks such as data security and compliance with regulations. Ensuring that sensitive information is protected and that the platform adheres to industry standards is crucial for maintaining trust and integrity in data management.

Pricing Structure

30-day Free Trial: Free for 30 days; no credit card required

Custom Pricing: Custom quote; consumption credits with a contract-specific dollar rate

Domo AI Pro: Advanced AI tier within Domo; 0.01 credits per operation plus model token usage

Alternative Consideration

Consider switching to Tableau: Tableau offers similar data visualization capabilities with a strong focus on user-driven analytics.

Frequently Asked Questions

How does Progress Domo compare with Microsoft Power BI for a business analytics team?

Progress Domo, formerly Domo, combines data integration, preparation, dashboards, applications and AI workflows in a platform purchased through a custom consumption contract. Microsoft Power BI offers published per-user reporting subscriptions, with Pro also included in Microsoft 365 E5 and Office 365 E5. Domo's unlimited-user model still has consumption limits, while Power BI sharing and capacity requirements depend on the licensing scenario. Compare the complete data workflow and audience rather than choosing from a reporting license price alone.

Do I need SQL skills to connect data and build reports in Progress Domo?

SQL is not required for every Domo workflow: the platform documents prebuilt connectors and drag-and-drop data preparation. SQL remains an option for transformations, and Domo provides AI assistance for SQL and Beast Mode calculations. The skills you need depend on your data sources and configuration, so assess a representative workflow during evaluation rather than assuming every implementation is code-free.

Can Progress Domo query my existing warehouse without copying all its data?

Yes, Domo documents federated connections that query supported warehouses and lakes without moving or duplicating their data. It also supports workflows that ingest and store data in Domo. Verify the connection and preparation requirements for your intended use case before assuming every operation can run through federation.

Can I use Progress Domo to provide dashboards to customers outside my organization?

Yes, Domo supports embedded analytics, but external customer access depends on the embedding services specified in your order. The service agreement distinguishes view-only access to cards and dashboards from access through purchased end-customer accounts. Confirm the permitted audience, account scope and usage limits before treating internal platform access as permission to distribute customer-facing analytics.

Does unlimited user access in Progress Domo mean unlimited data processing and AI usage?

No, unlimited users describes the absence of per-user charges in Progress Domo's current consumption offering, and existing orders may differ. Storage, data updates, workflows and AI activity can consume credits, and your contract defines the purchased allowances. Test representative refreshes and AI activity, then assess them against the quoted credit rate and committed volume.

Can Progress Domo AI agents run workflows and use operational tools?

Progress Domo documents agents that use toolkits containing workflows, Domo tools and Code Engine functions. Administrators configure the required grants, tool access and human approval checkpoints, and should verify each intended external integration. The September 2026 release identifies updated AI Chat as generally available to consumption-pricing customers, while expanded MCP toolkits remain beta. Standard service terms restrict beta versions to evaluation rather than production use.

Do Progress Domo AI answers respect a user's data access permissions?

Domo's AI FAQ says user permissions and Personalized Data Permissions apply before query results are sent to the language model. The model can receive those permitted results in plain text to produce an answer, so this workflow involves actual data rather than metadata alone. Configure and review data permissions and agent tool access for the intended users.

Does Progress Domo use AI Chat prompts and answers to train models?

Domo's AI FAQ says the underlying model prompts and outputs are not used for model training, fine-tuning or performance improvement. This statement concerns the documented inference services; customer-directed model training and independently connected providers require separate review. Domo stores requests and responses for conversation history, and certain third-party models may retain content for up to 30 days. No training therefore does not mean no storage.

Can I take my data out of Progress Domo when switching to another BI tool?

Yes, the Domo service agreement provides a contractual export window for Subscriber Data. You must request access in writing before termination to receive 30 days of post-termination access for downloading or exporting that data. Evaluate dashboard and workflow migration separately, because the documented export right does not establish automatic conversion into another BI tool.

How do I prevent a Progress Domo contract from renewing automatically?

Under Progress Domo's default terms, either party must give written notice of non-renewal at least 30 days before expiry to prevent another one-year renewal. Follow the agreement's delivery rules: it specifies registered or certified mail or a national overnight courier, while agreed email delivery requires a reply acknowledging receipt. Signed orders are generally non-cancellable and fees non-refundable, subject to stated exceptions. Check your service order for any different notice rules or commitment.